Website operator: MOROXXO / PT Eye Wealth Indonesia. Contact: care@moroxxocare.com. For product or order support, use the official contact options shown on moroxxocare.com.
Scope
These terms apply to use of moroxxocare.com and purchases made directly through the MOROXXO global storefront. Purchases completed through a third-party marketplace or local distributor may also be subject to that provider’s terms.
Market, price and availability
Product availability, currency, price, promotions, payment methods, shipping methods, and delivery eligibility may differ by country or region. Select the correct market before ordering and review the checkout summary before payment. MOROXXO may correct obvious pricing or availability errors before an order is accepted.
Orders and payment
An order is not final until the website confirms acceptance or processing under the payment method used. Payment providers may apply their own verification requirements. Do not send card credentials, passwords, or OTP codes to MOROXXO support.
Shipping and delivery
Shipping options and estimated delivery times are shown at checkout where available. Estimates are not guarantees and may be affected by customs, carrier delays, address issues, local holidays, or events outside reasonable control. International orders may be subject to import taxes, duties, or customs charges depending on destination and checkout configuration.
Returns, refunds and order issues
Return and refund handling is described in the Shipping & Returns and Refund Policy pages. Contact MOROXXO promptly if goods arrive damaged, incorrect, or materially different from the confirmed order.
Product information
Read the official label, instructions, warnings, and product information before use. Website education and customer-support information do not replace professional medical advice, diagnosis, or treatment.
Acceptable use
You may not misuse the website, attempt unauthorised access, interfere with security, use another person’s account without permission, submit fraudulent transactions, or use MOROXXO content in a way that infringes intellectual-property rights.
Changes and contact
We may update these terms as the service or applicable requirements change. For order or policy questions, contact MOROXXO using the details above.
Nothing in this policy excludes rights or remedies that cannot lawfully be excluded under mandatory consumer or data-protection law applicable to you.